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A smart, modern hotel reception desk

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Talk to our AI assistants

Chat with Jack about your hotel or B&B, or switch to Emma, our example hotel receptionist. Every missed call is a missed booking. Our receptionist answers instantly with a warm, professional voice — and switches language the moment a guest speaks. Choose female or male British, regional British, American or neutral international voices.

Ready

Calls last up to 3 minutes. Voice works best in Chrome, Edge or Safari; you can always type instead. Prefer email? Contact us.

Your bookings diary

How bookings reach your diary.

Every booking your AI Receptionist takes, by phone, website chat or message, goes straight into the diary you already use, so everything is in one place.

1

A guest gets in touch

By phone, website chat or message, at any hour and in their own language. Answered on the first ring.

2

Details taken & confirmed

Guest name, arrival and departure dates, number of guests, room, email, phone and any notes, all read back to the guest to check they're right.

3

Entered in your diary

We connect to the diary you already use, whether that's Google Calendar, Outlook, your booking system or a shared spreadsheet, set up bespoke for your business, so you see everything in one place and avoid double bookings. No diary system yet? We'll set up a simple one for you. On both plans the link to your booking system is live, with real-time availability.

4

You stay in control

Check your diary any time. Anything the receptionist can't answer is passed to you to follow up. Payment is taken securely by Stripe link, never over the phone (see below).

Secure payments

Paid by secure Stripe link.

Card details are never spoken to or heard by the AI, and never stored by us.

1

Link sent

Once a booking is agreed, the receptionist sends the guest a secure Stripe payment link by text or email.

2

Guest pays

The guest pays a deposit or the full amount on their own device, on Stripe's secure checkout.

3

Straight to you

The money goes straight into your own Stripe account, not through us.

4

Diary updated

The diary entry shows as provisional until payment is made, then changes to confirmed.

Price comparison

How we compare: other providers’ prices

These are other companies’ prices, not Golden Mile Studio services. Our own price is the highlighted first row, marked “Golden Mile Studio (us)”.

AI receptionists and answering services

AI receptionist and answering service prices
ProviderPriceWhat you get
Golden Mile Studio (us) Our price£79 or £149/monthAI Receptionist Standard £79: 625 call minutes, then 9p a minute. Plus £149: 1,500 call minutes, then 9p a minute. Both include a live link to your booking system, answer 24/7 in any language and work with your existing website.
CSnotepad Competitor£474/monthUK human answering service, Advanced plan: 400 enquiry minutes a month. 24/7 cover available.
Perfect Reception CompetitorFrom £481/monthUK human receptionists: 500 calls a month, with diary management and a bespoke virtual PA team.
ProAnswerAI Competitor£339/monthAI phone receptionist for hotels and B&Bs, Pro plan: 1,200 minutes a month.

Prices as published on each provider’s own website, checked on 29 October 2026, including whether VAT is added where the provider says so. Prices can change, so please check the provider’s site before you buy.